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Head of Solutions Engineering
HEAD OF SOLUTIONS ENGINEERING
Reports to: CRO and CPO
Location: U.S. (remote with travel)
Working Title (flexible): Head of Solutions Engineering
(Alternate titles may include VP Solutions Consulting, Principal Solutions Engineer, Head of Pre-Sales. Our client prioritizes capability and fit over title.)
Why this role exists
Our client is scaling a proprietary deposit product optimization and campaign automation platform designed for community banks and credit unions. The platform combines advanced analytics, growth signal extraction, and AI-driven capabilities to enable personalized offers, relationship-based pricing, and strategic deposit growth.
This solution is central to the most critical decisions financial institutions make—how they price, package, and grow deposit relationships—and is positioned for executive-level buyers.
To support this growth, our client is seeking a modern Pre-Sales Leader who operates at the intersection of Product and Sales. This individual will serve as a credible and authoritative voice with prospects, at industry events, in RFPs, and across go-to-market efforts. This is the first hire in this function, with responsibility to build and scale the team. The role requires a player-coach mindset, not a passive leadership approach.
The shape of the person
Our client is seeking a storyteller first, technologist second, and trusted advisor always.
This individual can confidently engage a community bank CFO in a deep, unscripted conversation about deposit economics, relationship pricing, and the impact of AI on retail banking. They are equally effective presenting on industry stages and building compelling, hands-on product demonstrations that resonate with business leaders.
They have a strong, practical orientation toward AI—using it daily, building with it, and helping customers distinguish meaningful innovation from noise.
Must-haves
- Vendor-side experience selling technology to community banks and credit unions (required; buyer-side or large-bank-only experience is not sufficient)
- Strong storytelling ability and executive presence, including conference-stage and senior executive engagement
- Analytics fluency, including deposit pricing, profitability modeling, behavioral data, and cohort analysis
- Ability to interpret both financial statements and technical outputs (e.g., SQL) with ease
- Practical AI fluency, including hands-on experience using and building with AI tools, and the ability to demonstrate agentic workflows credibly
- Clear perspective on the distinction between AI-enabled features and AI-native products
- Familiarity with core banking and digital banking ecosystems (e.g., Jack Henry, Fiserv, FIS, Q2, Alkami, Apiture)
- Strong understanding of deposit products, fee income, tiered and relationship-based pricing, and relevant regulatory considerations
- Player-coach mindset, with willingness to lead early deals directly and build a team over time
Strong pluses
- Prior pre-sales or solutions engineering leadership experience within relevant fintech or banking technology organizations
- Background in product management or product marketing
- Experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot)
- Track record of building and scaling a pre-sales function from the ground up
- Active thought leadership presence (e.g., LinkedIn publishing, podcasts, conference speaking)
Interested?
If this sounds like you, we want to connect.
Our client is looking for a builder, a storyteller, and a credible voice at the intersection of product, sales, and AI. If you’re excited about shaping a category-defining platform and building a function from the ground up, this is a rare opportunity to do so.
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